Patient Resources
Accessing Your Patient Portal (Elation)
Our secure patient portal is where we manage communication, track your care, and keep everything organized in one place.
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Please note: Access to this portal is only available to active patients of the practice. If you are not yet a patient, you will not be able to create an account.
How to Get Started
1. Access the Portal
Click this link to get started on your phone or computer.
The mobile app (Elation Passport) is currently available for iPhone. If you’re using a different device, you can still access your account through the link above.
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2. Sign In or Create Your Account
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Use the email address you’ve provided to our office
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Follow the prompts to create or confirm your password
If you have any trouble logging in, please reach out to kali@missyfrazelle.com—we’re happy to help.
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3. Enable Notifications
When prompted, be sure to allow notifications so you’re alerted when we respond to your messages.
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4. Start Messaging
Once logged in:
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Go to your Inbox
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Tap the compose icon (square with pencil)
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Select your provider
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Send your message just like a text
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You can also attach files, labs, or images directly in the message.
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Need Help?
If you’re having trouble accessing your account, please email kali@missyfrazelle.com to help you get set up.
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Optional Download
Prefer step-by-step instructions you can print?
When to Use the Portal
Use the portal for:
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General questions
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Follow-ups
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Lab questions or uploads
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Scheduling requests
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Non-urgent concerns
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When to Call Instead
Please call the office if:
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You are acutely ill
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You have an urgent concern​